No matter what, processes should always function at their peak efficiency. Efficiency has a direct impact on the productivity of employees who use these processes. Think about it. What happens if an employee has a faulty device and it takes two days for the IT team to respond? The employee is forced not to work the entire time. Companies that have been around for a while don’t have the liberty to scrape off everything and rebuild their processes from scratch. These companies nail down detailed processes the first time and continue to use it for a long time. The easiest and best option is to optimize processes constantly.
Process optimization is the discipline of adjusting a process to optimize a specified set of parameters without violating a few constraints. The most common goals are minimizing cost and maximizing throughput and/or efficiency. This is one of the major quantitative tools in industrial decision making.